Privacy Policy

 Data protection and data security are important to Thommen Coaching & Consulting GmbH, Wildbachstrasse 44, 8008 Zurich (“Thommen Coaching”; “we”). We process your personal data responsibly, in accordance with applicable legal requirements and in accordance with this Privacy Policy.

 

Content of this privacy policy

In this privacy policy, we inform you about how we collect and process personal data when you visit our website at www.thommencoaching.ch (“Website”), contact us or use our services.

 

Person responsible for data processing

Thommen Coaching & Consulting GmbH is responsible for the data processing described in this privacy policy. If you have any questions or if you would like to exercise your data protection rights, please contact us at info@thommencoaching.ch.

 

Personal data processed during communication and service provision

We collect the information you provide to us when you contact us or when you order services. This includes general personal information, such as name and contact information, and, if applicable, information about your position or role with the organization on whose behalf you are contacting us. When you order paid services, we also request your financial information, such as your preferred payment method and billing address. We also process personal data that we receive from third parties. This regularly include personal data that we collect in correspondence or in meetings with customers or business partners receive, for example, your name and details of your activity as a team member of the customer or business partner.

 

Provision and use of our website and online platform

Use for information

You can find out about Thommen Coaching & Consulting GmbH and our range of services on the website without telling us who you are. As with any connection to a web server, the server on which we have the website and online platform provided automatically logs and stores certain technical data for a short period of time. This includes the IP address and operating system of your device, the date and time of use, and the type of browser you use to access the website or online platform.

 

Use of our online platform

We operate www.thommencoaching.ch (“Online Platform”). When you register as a user on the online platform, we collect the information you provide to us. This includes general personal data such as name and contact details as well as personal information that you or other users enter, upload, generate, store and process when using the online platform.

 

Web analytics

We use web analysis services (currently Google Analytics) to evaluate the use of the website and to obtain information for its optimization. We do not use cookies for this purpose. In the web analysis performed, the last bit of the requesting IP addresses is then directly removed. We therefore do not process any personal data during this data analysis.

 

Advertising Technologies

We use advertising technologies from Google Ads on the website. This allows us to target people who visit our website with advertising that is relevant to them when they visit other websites. The advertising materials are displayed on the websites you visit based on an analysis of your previous use of our website. For this purpose, the providers of the advertising technologies set cookies when you visit our website.

 

Social plugins

The social plugins used on the website enable you to share our content in social networks and to share them. You can recognize the social plugins on the website by the logos of the respective social network. When you interact with the social plugin, data is sent to the respective provider of the social network.

 

Resources from external websites

We include resources from external servers on our website. These contain technical resources (fonts, captcha). Technical resources are used to improve the performance or security of our website is used. When you call up these resources, the operator of the external servers learns your IP address and/or certain marginal data that are necessary for the use of the servers of the external operator.

 

Note on the use of cookies

We use cookies, tags, and similar technologies on the site to provide you with the best possible user experience and to help us improve the website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app. Some of the cookies we use are necessary to provide certain features of the website. You can instruct your browser not to accept cookies or to prompt you each time before a cookie is set. You can also delete cookies on your device by using the appropriate function of your browser.

 

Use and optimization of our newsletter

When you sign up for our newsletter, we collect the information you provide to us. This includes general personal data such as first name, last name and e-mail address.

We use analytics services to measure and analyze the use of our newsletter. The analytics services collect and analyze usage data such as the number of people who have opened a newsletter or clicked on certain posts. We receive evaluations based on this. These allow us to optimize our newsletter and provide you with content that interests you. You can also let us know at any time that you would like to stop receiving our newsletter in the future. To do so, please use the unsubscribe link at the end of the newsletter. If you click on this, we will no longer measure and analyze your use of the newsletter in the future.

 

For which purposes we process your personal data and on which basis

We process your personal data primarily to inform you about our range of services and to provide, document and invoice our services in accordance with our contractual and legal obligations.

 

In addition, we process your personal data for the following purposes:

  • Responding to our inquiries and communicating with you
  • Processing your orders
  • Provision of the website and the online platform;
  • Analysis and optimization of the use of the website and the online platform
  • Marketing and advertising;
  • Information about new developments at Thommen Coaching & Consulting GmbH and about new services
  • Compliance with legal obligations; and
  • Enforcement of legal claims.

We have a legitimate interest in the processing corresponding to the aforementioned purposes of your personal data. Some processing is also necessary so that we can fulfill our contractual obligations to you or our legal obligations (e.g. retention obligations). On this basis, we will process your personal data if and to the extent that the applicable data protection law requires a legal basis or justification for the lawfulness of data processing in general or for specific processing activities.

 

How we store and protect your personal data

We store your personal data only to the extent and for as long as necessary to fulfill the purposes described in this privacy policy or to comply with legal obligations. In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organizational measures. In particular, we implement access controls, access controls, and procedures to regularly review, assess, and evaluate the effectiveness of the measures in accordance with our risk assessment.

 

With whom we share your personal data

In order to achieve the purposes described in this Privacy Policy, it may be necessary for us to share your personal data with other companies. These are the following categories of recipients:

  • Internal offices;
  • external service providers;
  • Authorities and courts (if applicable).
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Place of processing

We store and process your personal data primarily in Switzerland and in the EU. We can send your personal data also to recipients in countries outside Switzerland or the EU (Worldwide, especially USA). Data transfers to countries without adequate data protection is based on standard data protection clauses or legal exceptions (e.g. necessity for contract fulfillment).

 

Your rights in relation to your personal data

You have the following rights in relation to personal data concerning you:

  • The right to obtain information about what personal data we hold about you and how we process it; 
  • the right to receive or transfer a copy of your personal data in a commonly used format; 
  • the right to have your personal data corrected; 
  • the right to have your personal data deleted; and the right to object to processing of your personal data.

Please note that legal requirements and exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights. You also have the right to file a complaint with the competent data protection supervisory authority.

 

How we can change this privacy policy

We may change this privacy policy at any time, especially if we change our data processing practices or if new legislation becomes applicable. The version provided at www.thommencoaching.ch/privacypolicy applies in each case

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